Question 1

What currency are accounts denominated in?

Accepted Answer

All trading accounts are USD-denominated.

Question 2

Is QuickTrade regulated in South Africa?

Accepted Answer

Yes. QuickTrade (Pty) Ltd is an authorised Financial Services Provider regulated by the FSCA, holding a Category I FAIS Licence under FSP No. 45262. Trading accounts are opened with QuickTrade.World (Botswana, BW00000404456) which acts as principal and counterparty.

Question 3

Do I have to trade immediately after creating a profile?

Accepted Answer

No. Creating a profile gives you access — there is no obligation to fund or trade.

Question 4

Do you offer in-person support?

Accepted Answer

Yes. Our Midrand office offers in-person support, account assistance and educational workshops.

Question 5

What are your support hours?

Accepted Answer

Mon–Fri, 08:00–17:00 SAST. After-hours support is provided by the global team 24/5.

Question 6

Which platforms can I trade on?

Accepted Answer

Match-Trader on Desktop, Mobile and Web.

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