Question 1

What currency are accounts denominated in?

Accepted Answer

All trading accounts are USD-denominated.

Question 2

Why are accounts in USD — and what does that mean for me as a South African?

Accepted Answer

USD is simply the global standard for international markets like US shares, indices, gold and forex — pricing them in dollars is the norm worldwide, not something unusual. You still fund your account in Rands via local EFT, card or wire from your South African bank. We convert to USD on deposit at the prevailing rate, and convert back to ZAR when you withdraw to the same bank account you funded from. There is no need for an offshore bank account, no SARB approval required for normal retail amounts, and no foreign currency account to open. Think of USD as the 'scoreboard currency' for your trades — your money comes in as Rands and goes out as Rands.

Question 3

Is QuickTrade regulated in South Africa?

Accepted Answer

Yes. QuickTrade (Pty) Ltd is an authorised Financial Services Provider regulated by the FSCA, holding a Category I FAIS Licence under FSP No. 45262. Trading accounts are opened with QuickTrade.World (Botswana, BW00000404456) which acts as principal and counterparty.

Question 4

Do I have to trade immediately after creating a profile?

Accepted Answer

No. Creating a profile gives you access — there is no obligation to fund or trade.

Question 5

Do you offer in-person support?

Accepted Answer

Yes. Our Midrand office offers in-person support, account assistance and educational workshops.

Question 6

What are your support hours?

Accepted Answer

Mon–Fri, 08:00–17:00 SAST. After-hours support is provided by the global team 24/5.

Question 7

Which platforms can I trade on?

Accepted Answer

Match-Trader on Desktop, Mobile and Web.

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